MAC Address to Access SIP

We recommend accessing SIP using one of the following supported web browsers: Google Chrome, Microsoft Edge, Mozilla Firefox, and Apple Safari with a minimum screen resolution of 1280 x 800.

The MAC address of the application server used to access SIP will be used as the password for the initial SIP sign on. This is a one-time password to use at first installation and will need to be reset after initial sign on.

  • For a VM installation, use the MAC address of the VM used to access SIP

  • For a multiple application server deployment, use the MAC address of the first application server installed

The password is the MAC address of the server with colons removed and lowercase letters used. For example, a MAC address of 00:05:95:A1:2B:CC would be 000595a12bcc.